• In-Pouch Stoma Protection & Anti-Pancaking System ©  

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  • In-Pouch Stoma Protection & Anti-Pancaking System ©  

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  • In-Pouch Stoma Protection & Anti-Pancaking System ©  

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Frequently Asked Questions (FAQ)

All questions are pertaining to Stoma-Pro. For all other stoma questions, please refer to Ostomy Associations and the like.
There is no stupid question. Please submit your question no matter how stupid you think it is ☺

Q: What is Stoma-Pro ?

A: Stoma-Pro is an "In-Pouch Stoma Protection & Anti-Pancaking System."

Q: What makes Stoma-Pro better than any other system in the market?

A: Stoma-Pro:

• Small size and light weight makes it inconspicuous under the garment.

• Affordable enough to be disposable.

• Does not need straps or belts to hold it in place.

• The only In-Pouch stoma protection and Anti-Pancaking device in the market made specially for your stoma.

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Q: What is Stoma-Pro made of?

A: Stoma-Pro can be made of different materials. Special Nylon is the most practical material. It can also be made out of Plastic, Aluminum, Stainless Steel, and Precious Metal.

Q: What is Special Nylon?

A: It is a strong and flexible material with heatproof up to 80℃ / 176℉ degrees. Higher temperatures may significantly change material properties.

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Q: How is Stoma-Pro applied?

A: For most appliances, except Coloplast, Stoma-Pro snaps in the opening of the pouch.For Coloplast, Stoma-Pro fits inside the opening of the base flange.

Q: Can Stoma-Pro be applied to a 1 piece system?

A: No it can't at this time. However, we are continuously working on developing new products.

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Q: Can Stoma-Pro be used multiple times?

A: Yes it can.

Q: How long can i use a Stoma-Pro?

A: I use my Stoma-Pro for 2 to 3 weeks.

Q: How do you reuse Stoma-Pro?

A: When changing appliances, i take it out of old appliance wash it, clean it, dry it and apply it to new appliance.

Q: Can Stoma-Pro be used by Colostomates, ileostomates, and urostomates?

A: Yes it can.

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Q: How long does it take for an order to arrive?

A: Each Stoma-Pro is custom made specially for you. Appliance brand, size, material, and color effect the time to produce and ship the product. Normally it takes 7 to 10 business days to make, inspect, and ship the product.

Q: How often should i order Stoma-Pro?

A: Every 2 to 3 weeks. You should always have 2 Stoma-Pros at any given time. One in use and the other in case...

Q: Is Stoma-Pro covered by my health insurance company?

A: You might be able to get reimbursed by your insurance company if your doctor prescribe it for you. please contact your insurance company and your doctor for concrete answers.

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Q: What is your return and refund policy?

A: If you are not happy with the product, just ship it back and i will refund you the cost of the product.

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Q: How secure is my information?

A: Your payment information is protected by Paypal . Paypal is the leader in safekeeping of information and fraud prevention.

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